Privacy Policy

Last Updated: 23rd March 2025

Introduction

This is applicable if you are using our services:

  1. Raven mobile app
  2. Raven Community Forum
  3. Commit

We here at The Commit Company ("we," "our," or "us"), legally known as ALGOCODE TECHNOLOGIES PRIVATE LIMITED, are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data across all applications and services we offer ("Services"). By accessing or using our Services, you agree to the terms described herein.

1. Information We Collect

To maintain and improve the quality of our Services, we collect the following information:

1.1 Contact information We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.

1.2 Information you post We collect information you post in a public space on our website or on a third-party social media site belonging to erpnext.com.

1.3 Crash and Performance Data: We collect anonymized data related to application crashes and performance metrics. This information helps us identify and fix issues, enhance user experience, and optimize our platform's functionality. The data collected does not include any personally identifiable information and cannot be used to identify individual users.

1.4 Other Information: If you use our website/forums, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

2. How We Use Your Information

The information we collect is used solely for the following purposes:

  • Improving Our Services: Analyzing crash reports and performance data to identify bugs, enhance stability, and improve overall user experience.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your information to outside parties. We may share anonymized data with third-party service providers who assist us in analyzing application performance and improving our Services. These third parties are obligated to maintain the confidentiality of the data and are prohibited from using it for any other purpose.

4. Data Security

We implement reasonable security measures to protect the information collected from unauthorized access, alteration, or disclosure. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Jurisdiction

This Privacy Policy shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal, India.

6. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Correction of Inaccurate or Incomplete Information

If you believe that any information we hold about you is inaccurate, incomplete, or outdated, please contact us using the information provided below. We will promptly correct any information found to be incorrect.

8. Contact Details

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below. If you have any questions about this Policy or other privacy concerns, please do connect with us.

Full name of legal entity: ALGOCODE TECHNOLOGIES PRIVATE LIMITED

Grievance Officer: Nikhil Kothari

Email Address: support@thecommit.company

Registered Address: 20A Charu Chandra Place East Kolkata, West Bengal, India 700033

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.